Frequently Asked Questions

more questions? give us a call 919-628-7827

Do I need to make a reservation?
Yes! We don't have a physical location and we are not able to accommodate walk-ins. All trips must be reserved online at least 1 day before the trip.

What is your cancellation policy?
If you need to cancel or reschedule your reservation, please contact us at least 24-hours before your scheduled activity. No changes allowed and no refunds will be issued less than 24-hours prior to the activity. If we must postpone your activity due to water conditions or severe weather, we will issue you a full credit valid to be used for an activity in the future. We don't stop operations due to rain in the forecast.

What is the age requirement?
3 years of age and up.

What is the weight limit?
250lb for kayaks and 300lb for tubes.

Is alcohol allowed?
Yes, BUT… Responsible, moderate consumption is strongly enforced. All North Carolina and Waterways laws apply and are closely monitored by local and Wildlife Law Enforcement.

Are there any rapids?
No, we currently operate on the section of the river that has only flat water.

Do you offer military or other service discount?
Yes! We offer 10% discount for military, EMS, Fire, Police and Teachers. Use "hardwork21" code when making your online reservations. Be sure to have your military or relevant ID when checking in.

Is a PFD (life jacket) required?
Yes! We provide PFDs for every participant and they are required to be worn by everyone while on the water.

How big is the cooler carrier?
1.5ft x 2.5ft of inner usable space.